UL Security Listed
As an Underwriters Laboratory (UL) certificated security alarm company, ISG has met the toughest standards set by UL for both Security and Fire Alarm installations. Whether you have a UL home security system installed or not, we guarantee our system will pass a UL audit. We take your safety and security seriously, that means we back up our promises with real commitments. If at anytime you want your installation to carry the UL mark signifying it meets the standards set by Underwriters Laboratory (UL) ISG will issue you a Certificate* for your existing system and if for any reason additional equipment or work is required to bring it to the UL standard, itís on us!
100% Satisfaction Guarantee
If at anytime during your first three months of service you are not completely satisfied with the security system or our service and we are unable to resolve your concerns, at your request we will professionally remove the system and provide you with a full refund of the installation and monitoring fees.*
If at anytime after your first year of coverage under our Extended Service Plan (ESP) we are unable to repair your security system on our first visit the service call is on us! We will even credit your account for one month of service for the inconvenience of us having to return for the same issue.
No False Alarm Fines
If you receive a fine for a false alarm activation from our system due to a faulty or failed piece of equipment that was not caused by human error, electrical power disturbances, communication service or an Act of God we will work to have the fine waived or pay the fine.*
*You must participate in our Service Plus Plan to qualify for this guarantee.
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